Why can't I register/integrate with my desired email provider?



If you are trying to register or integrate a supported email service provider and find that it’s greyed out or unselectable, the issue is likely related to your current subscription plan. Specifically, in the Lite Plan, certain advanced integrations require the Instafloss feature, which is not included without an add-on subscription.

Email Service Providers Requiring Instafloss

The following email service providers need Instafloss for the integration and are unavailable in the Lite Plan:

Steps to Resolve This Issue

1. Verify Your Subscription Plan

Check your current plan to determine if you are on the Lite Plan. You can do this by:

2. Upgrade Your Plan

If you are on the Lite Plan and need access to one of the above email service providers, consider upgrading to a plan that includes Instafloss. To upgrade:

3. Add Instafloss as an Add-On

If you prefer not to upgrade from the Lite Plan, you can add Instafloss as an add-on feature. This will enable the necessary integrations without requiring a full plan upgrade. To add Instafloss:

4. Contact Support

If you have questions about upgrading or adding Instafloss or need assistance with the integration process, please contact our support team. We are here to help you make the most of our service.