About the Option of Pausing Your Subscription for 3 Months

we understand that sometimes you may need to take a break from your subscription that’s why we offer the option to pause your subscription for up to 3 months below are the details about how pausing works and what to expect how does pausing work? duration of pause you can pause your subscription for a maximum of 3 months automatic unpause after 3 months, your subscription will automatically reactivate, and billing will resume important please set a reminder for when your subscription is set to resume to avoid unexpected charges returning earlier if you’d like to resume your subscription before the 3 month period ends, simply contact our customer support team we’ll be happy to assist with reactivating your account what happens to my subscription credits? subscription credits these do not roll over if your subscription is canceled or paused, any unused credits will be removed prepaid credits if you’ve purchased prepaid credits, they are not affected by a pause or cancellation prepaid credits never expire and can be used anytime how to pause your subscription log in to your account navigate to the payments & plans section under the subscription plan tab, locate the name of your current plan (e g , "current subscription monthly pro") click cancel next to your subscription this will take you to the cancel subscription page look for the option "pause subscription" and select it need assistance? if you have further questions or wish to reactivate your subscription sooner, please don’t hesitate to reach out to our customer support team at hello\@mailfloss com we’re here to help!