Knowledge Base

Knowledge Base
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    Topics
    Using and Understanding your mailfloss DashboardCategory DefinitionsStatus Definitions
    Frequently Asked Questions
    Topics
    Is mailfloss a real-time email verifier?What's the difference between Autofloss and Instafloss and what are the pros and cons of each?Does mailfloss detect and handle spam bots?
    How to connect an email service provider
    Topics
    Connect an Email Service ProviderWhy can't I register/integrate with my desired email provider?How to connect Encharge to mailfloss
    Floss options for an email service provider
    Topics
    Use a Master List for faster flossingEmail verification Frequency OptionsEmail verification Action Options
    Floss options for files
    Topics
    How to upload and floss a spreadsheetCan I upload multiple files at once?How can I upload, enter, or import emails to mailfloss?
    Flossing results and reports
    Topics
    How do I buy prepaid credits or purchase a subscription?How do I export or download floss session results/reports?How do I export all available flossed emails per integration?
    Zapier Integration
    Topics
    Use mailfloss as a Zapier triggerUse mailfloss as a Zapier actionCreate a Zap - connect Zapier and mailfloss
    Plans and Pricing
    Topics
    Pricings for Subscription plans, Subscription Add-Ons and Prepaid creditsHow do I add more credits to my account?Adding Additional User Seats
    Troubleshooting
    Topics
    Need Help? Here's How to Contact UsCan I Change The Invoice Email Address?Why were fewer emails verified than what I uploaded?
    Feature: Typo Fixer
    Topics
    How do I get the typo fixer feature?How does the typo feature work?How can I tell if an email address typo was fixed?
    Feature: Instafloss
    Topics
    Enabling Instafloss for Real-Time Capabilities Across IntegrationsAdding Instafloss as an Add-onWhat does Instafloss do?
    Feature: Autofloss
    Topics
    How to Autofloss a single listWhat does Autofloss do?
    Feature: Decay Protection
    Topics
    What does Decay Protection do?How to set Decay Protection custom mode
    Feature: Update Tags/Custom Fields
    Topics
    Campaigner Custom Fields InstructionsMailUp Custom Fields InstructionsDailyStory Custom Fields Instructions
    Feature: Javascript Widget
    Topics
    How to add the Javascript widget to your pageHow to connect the JS widget to ConvertfulHow to connect the JS widget to GetResponse
    Feature: Google Sheets Extension
    Topics
    How to install and use the mailfloss Google Sheets extension
    Feature: Airtable Extension
    Topics
    How to install and use the mailfloss Airtable extension
    Policies
    Topics
    Can mailfloss Limit Service to Servers in Specific Countries?Anti-spam PolicyData Retention Policy
    Development
    Topics
    Do you have an API?Do you support webhooks?Generate an API Key