How can we help?
Search the mailfloss knowledge base to get all of your questions answered
Get Started
Topics
Using and Understanding your mailfloss DashboardCategory DefinitionsStatus Definitions
Frequently Asked Questions
Topics
Is mailfloss a real-time email verifier?What's the difference between Autofloss and Instafloss and what are the pros and cons of each?Does mailfloss detect and handle spam bots?
How to connect an email service provider
Topics
Connect an Email Service ProviderWhy can't I register/integrate with my desired email provider?How to connect Encharge to mailfloss
Floss options for an email service provider
Topics
Use a Master List for faster flossingEmail verification Frequency OptionsEmail verification Action Options
Floss options for files
Topics
How to upload and floss a spreadsheetCan I upload multiple files at once?How can I upload, enter, or import emails to mailfloss?
Flossing results and reports
Topics
How do I buy prepaid credits or purchase a subscription?How do I export or download floss session results/reports?How do I export all available flossed emails per integration?
Zapier Integration
Topics
Use mailfloss as a Zapier triggerUse mailfloss as a Zapier actionCreate a Zap - connect Zapier and mailfloss
Plans and Pricing
Topics
Pricings for Subscription plans, Subscription Add-Ons and Prepaid creditsHow do I add more credits to my account?Adding Additional User Seats
Troubleshooting
Topics
Need Help? Here's How to Contact UsCan I Change The Invoice Email Address?Why were fewer emails verified than what I uploaded?
Feature: Typo Fixer
Topics
How do I get the typo fixer feature?How does the typo feature work?How can I tell if an email address typo was fixed?
Feature: Instafloss
Topics
Enabling Instafloss for Real-Time Capabilities Across IntegrationsAdding Instafloss as an Add-onWhat does Instafloss do?
Feature: Autofloss
Topics
How to Autofloss a single listWhat does Autofloss do?
Feature: Decay Protection
Topics
What does Decay Protection do?How to set Decay Protection custom mode
Feature: Update Tags/Custom Fields
Topics
Campaigner Custom Fields InstructionsMailUp Custom Fields InstructionsDailyStory Custom Fields Instructions
Feature: Javascript Widget
Topics
How to add the Javascript widget to your pageHow to connect the JS widget to ConvertfulHow to connect the JS widget to GetResponse
Feature: Google Sheets Extension
Topics
How to install and use the mailfloss Google Sheets extension
Feature: Airtable Extension
Topics
How to install and use the mailfloss Airtable extension
Policies
Topics
Can mailfloss Limit Service to Servers in Specific Countries?Anti-spam PolicyData Retention Policy
Development
Topics
Do you have an API?Do you support webhooks?Generate an API Key