Feature: Decay Protection

How to set Decay Protection custom mode

8min

Decay Protection for flossing all email addresses

1. From your integration, turn on "Decay Protection" and click on the three points beside the switch

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2. Click on "Customize"

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3. Select a schedule from the dropdown menu and click on "Save Decay Protection settings"

Note: Every option has a different time for running the corresponding flossing session:

  • Weekly: runs every Sunday.
  • Twice a month: runs every 1 and 15 of the month.
  • Monthly: default, runs before the end of your billing cycle.
  • Once every two/three/six months: runs after the indicated schedule before the end of your billing cycle.
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Decay Protection for flossing certain lists

1. From your integration, click on "Show more options" and select "Advanced"

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2. Scroll down to your email lists, and turn on the switch for those you want to set for a custom Decay Protection

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3. Once you turned on the switch, click on the three points beside it to open the "Customize" option

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4. Select a schedule from the dropdown menu and click on "Save Decay Protection settings"

Note: Every option has a different time for running the corresponding flossing session:

  • Weekly:
    runs every Sunday.
  • Twice a month:
     runs every 1 and 15 of the month.
  • Monthly:
     default, runs before the end of your billing cycle.
  • Once every two/three/six months:
     runs after the indicated schedule before the end of your billing cycle.

Important note:

Once you select a custom option for a specific list, the main Decay Protection switch will appear as turned off. This is completely normal, as this one works for setting a schedule for flossing all the email lists in your account, and you're now selecting a customized schedule for individual lists.

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