Feature: Instafloss
How to enable Instafloss for Customer.io
12min
Instafloss gives Customer.io real-time capabilities! Follow the instructions to start preventing bounces before they happen:
You can find it by clicking on the Instafloss switch in your Customer.io integration or during onboarding.
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Step 5. Click "A person meets conditions" and create an email exists segment (recommended, instructions here) or use the existing "Valid Email Address" segment.
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Step 7. Add the "Send and Receive Data" workflow item and then click to edit it once it has been added to the workflow
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Step 9. Paste the webhook URL copied from step 3 into the URL to Post to input, add the body, and then click the Save Changes button
The body must appear exactly as follows, where at least one of "customer_id" or "cio_id" is required:
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Step 15. Back in mailfloss, click the checkbox that you have completed the instructions, then click the button to turn on Instafloss.
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Please note that Instafloss is for real-time operations only. For bulk import/cleaning operations, see this article. Please do not send large batches of email addresses to the provided webhook address.
Updated 13 Feb 2025
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