Feature: Instafloss
How to enable Instafloss for Customer.io
15 min
instafloss gives customer io real time capabilities! follow the instructions to start preventing bounces before they happen step 1 from your customer io integration, click the instafloss switch step 2 copy the webhook url from the instafloss popup you can find it by clicking on the instafloss switch in your customer io integration or during onboarding step 3 in customer io, click campaigns in the left sidebar step 4 click the create campaign button step 5 name your campaign and create it step 6 click "choose a trigger" and then "attribute or segment" step 7 add a condition • condition type attribute • profile attribute email • operator exists it should look like this image after that, you can click "save & build workflow" step 8 drag the block "send and receive data" step 9 click on "webhook 1" and then "add request" step 10 paste the webhook url copied from step 3 into the url to post to input, add the body, and then click the save changes button the body must appear exactly as follows (we used to use customer id, but it is no longer required for the connection to work) { "email address" "{{customer email}}", "cio id" "{{customer cio id}}" } note you might see a “review error”, but you can safely ignore it to make sure you set everything right click on "send test" you should see a status 200 message step 11 click done step 12 open settings and then choose "send automatically" for the sending behavior and click the save button step 13 click "review 1 item" step 14 select "skip goal" and click the start campaign step 15 select "future addings only" and then "start campaign" again step 16 back in mailfloss, click the checkbox that you have completed the instructions, then click the button to turn on instafloss important! • instafloss works only for real time operations • for bulk imports/cleaning, use this article • do not send large batches to the webhook