Feature: Instafloss

How to enable Instafloss for Customer.io

12min

Step 1. Copy the webhook URL from the Instafloss popup. 
You can find it by clicking on the Instafloss switch in your Customer.io integration or during onboarding.
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Step 2. In Customer.io, click Campaigns in the left sidebar
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Step 3. Click the Create Campaign button
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Step 4. Name and create the campaign
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Step 5. Click "A person meets conditions" and create an email exists segment (recommended, instructions here) or use the existing "Valid Email Address" segment.
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Step 6. Click Save & Next
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Step 7. Add the "Send and Receive Data" workflow item and then click to edit it once it has been added to the workflow
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Step 8. Click Add Request
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Step 9. Paste the webhook URL copied from step 3 into the URL to Post to input, add the body,  and then click the Save Changes button
The body must appear exactly as follows, where at least one of "customer_id" or "cio_id" is required:
JS
Text
{
"email_address": "{{customer.email}}",
"customer_id": "{{customer.id}}",
"cio_id": "{{customer.cio_id}}"
}
{
"email_address": "{{customer.email}}",
"customer_id": "{{customer.id}}",
"cio_id": "{{customer.cio_id}}"
}
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Step 10. Click Done
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Step 11. Choose "Send Automatically" for the sending behavior and click the Save button
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Step 12. Click Next
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Step 13. Select "Skip goal" and click the Save & Next button
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Step 14. Select "Future additions only" under Who should match? and click the Start Campaign button
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Step 15. Back in mailfloss, click the checkbox that you have completed the instructions, then click the button to turn on Instafloss.
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Please note that Instafloss is for real-time operations only. For bulk import/cleaning operations, see this article. Please do not send large batches of email addresses to the provided webhook address.