Policies

Retention Policy

1min



Email addresses are flossed per session. To be accessible within the mailfloss app, mailfloss requires retaining email addresses to provide reporting, exporting, and manual review. mailfloss uses the following retention policies for email addresses:

  • The last 5 floss sessions are considered locked so that they are accessible within the dashboard. Locked sessions may retain the email addresses for up to 9 months. If you regularly use mailfloss, using a feature such as Superfloss or Autofloss for example, data will never retain that long. After 9 months data is automatically purged and will no longer be available in the application.
  • Any email addresses not part of a locked floss session will retain up to 6 months.
  • Most other email addresses are retained for up to 60 days and then are deleted if they are not part of a locked floss session. This is the most common scenario of retention, especially if Autofloss or Superfloss is enabled.

This is the current retention policy. We prefer not to keep your data for too long, and thus recommend downloading the result reports to keep for your records. We reserve the right to modify the retention policies at any time.