---
title: How do I request a refund?
slug: how-do-i-request-a-refund
docTags: 
createdAt: 2023-06-22T22:21:34.000Z
---



If you've purchased prepaid credits within the last 30 days and you're unhappy with the results and would like a refund please message us from the **mailfloss support** chat (click the chat button in the bottom-right corner of the app). We'd appreciate your feedback on why you're requesting a refund - if it's something we can address we'll definitely try our best to make it right for you.

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