---
title: About the Option of Pausing Your Subscription for 3 Months
slug: about-the-option-of-pausing-your-subscription-for-3-months
docTags: 
createdAt: 2025-01-09T16:31:18.052Z
---


We understand that sometimes you may need to take a break from your subscription. That’s why we offer the option to pause your subscription for up to **3 months**. Below are the details about how pausing works and what to expect.

### How Does Pausing Work?

- **Duration of Pause**: You can pause your subscription for a maximum of 3 months.
- **Automatic Unpause**: After 3 months, your subscription will automatically reactivate, and billing will resume.

:::BlockQuote
**Important**: Please set a reminder for when your subscription is set to resume to avoid unexpected charges.
:::

- **Returning Earlier**: If you’d like to resume your subscription before the 3-month period ends, simply contact our customer support team. We’ll be happy to assist with reactivating your account.

### What Happens to My Subscription Credits?

- **Subscription Credits**: These do not roll over. If your subscription is canceled or paused, any unused credits will be removed.
- **Prepaid Credits**: If you’ve purchased prepaid credits, they are not affected by a pause or cancellation. Prepaid credits never expire and can be used anytime.

### How to Pause Your Subscription

1. Log in to your account.
2. Navigate to the **Payments & Plans** section.
3. Under the **Subscription Plan** tab, locate the name of your current plan (e.g., "Current subscription: Monthly Pro").
4. Click **Cancel** next to your subscription.
5. This will take you to the cancel subscription page.
6. Look for the option "Pause subscription" and select it.


**Need Assistance?**

If you have further questions or wish to reactivate your subscription sooner, please don’t hesitate to reach out to our **Customer Support** team at hello\@mailfloss.com.  We’re here to help!